As a result of updated federal regulations and mobile carrier requirements, businesses that wish to use a dedicated, local phone number to reach out to customers — or, in this case, applicants — must register with The Campaign Registry (TCR). Registration costs $60/year (or an adjusted amount distributed across your regular billing interval) to continue using your local business phone number.
However, we instead recommend using CareerPlug's new system messaging, which includes a new phone number provided to you at no cost.
Why do I need to register with TCR?
A2P 10DLC is the system in the United States that allows businesses to send Application-to-Person (A2P) type messaging using 10-digit long code (10DLC) phone numbers. If you text customers or applicants from a software application — like CareerPlug — rather than a mobile phone, that means you send A2P messages using a 10DLC.
Businesses that wish to continue using a local 10DLC phone number for SMS marketing campaigns — which includes contacting applicants — must register with TCR by September 30, 2024. Unregistered SMS traffic will be blocked after that date.
How do I register my business with TCR?
1. Navigate to Settings > My Organization > Local Phone Numbers.
2. Fill out the Business Verification Form.
- Select your Business Type
- Select your Industry
- Enter your Company Name (if not already prefilled)
- Enter your Tax ID (EIN)
- Enter your Public Company Name
- Enter or select your Street Address, City, State, ZIP Code, and Country
- Enter an Email and Phone Number for whoever you want to designate as your Registration Contact
3. Click the Submit Form button in the top-right corner of the page when you're done.
Note: It is extremely important that your (legal) Company Name matches the name associated with your Tax ID (EIN).
You’ll receive an email confirming the submission of your registration form, and you’ll see a banner in CareerPlug notifying you of your registration status.
If your registration is still pending after September 30, 2024, your text messages will be sent from a new, standardized phone number provided by CareerPlug.
Once your business is approved, you’ll receive another email and your text messages will continue to be sent from your dedicated business phone number.
Frequently asked questions
Q: What is TCR?
A: The Campaign Registry is an organization appointed by mobile carriers (Verizon, AT&T, T-Mobile, etc.) to oversee the regulation of text messages. To decrease spam messaging and other actions from bad actors, TCR requires all users to have registered SMS campaigns.
Q: What happens if I don’t register a campaign?
A: Unregistered traffic will be blocked starting September 30, 2024, but CareerPlug is offering a free alternative to registering campaigns.