Welcome to the new CareerPlug hiring and retention experience

We've listened to your feedback, and we've heard you: CareerPlug could be faster and easier to navigate.

We've been released a string of new features this year to improve the CareerPlug experience. Our latest change is the final piece of that puzzle, and we're finally ready to share a new view with you.

Effective June 16, 2026, CareerPlug accounts will have a new look and more intuitive navigation. Find the tools you use most, discover some you might have been missing, and get better visibility into your hiring, retention, and insights.

Where do I find my Jobs, Applicants, Team*, and Insights?

When you sign in to CareerPlug, you'll find a new side navigation bar that highlights many of the features you're used to finding at the top of the screen — plus a couple more features we want to make it easier for you to access.

Your new side navigation bar is divided into three sections and designed to make it easier for you to Hire quality applicants, build and Retain a winning team, and gain Insights into your account's performance.

You can collapse the side navigation bar at any time to give yourself more space on the page by clicking the double-arrow icon at the top of the bar.

Hire

Your new side navigation bar includes three tabs dedicated to key hiring features: Jobs, Applicants, and Referrals. From these pages, you can post jobs, manage your applicants, and leverage your employees to share your open positions.

• The Jobs page is where you manage all of your job postings.

  • Clicking the Jobs tab works the same as before: you'll be redirected to the Jobs page.

• The Applicants page is where you manage your pool of applicants.

  • Clicking the Applicants tab works the same as before: you'll be redirected to the Applicants page.
• The Referrals Settings page is where you set up your referral reminder email and view applicants you've received via referral.
  • Clicking the Referrals tab works the same as the Referrals tab that previously lived on the Team page: you'll be redirected to the Referrals Settings page.
    

Retain

Your new side navigation bar includes three tabs dedicated to key retention features: Employees, Pulse survey, and Workflows. From these pages, you can manage your employees, monitor their job satisfaction, and assign tasks to onboard, engage, and grow your team.

• The Employees page — formerly known as the Team page — is where you manage employees' profile information, settings, and assigned tasks.
  • Clicking the Employees tab works the same as the previous Team tab: you'll be redirected to the (now called) Employees page.
• The Pulse Overview page is where you change Pulse settings and identify areas within your team that need attention to reduce turnover.
  • Clicking the Pulse survey tab works the same as the Pulse tab that previously lived on the (now called) Employees page: you'll be redirected to the Pulse Overview page.
• The Workflows page is where you create and manage Workflows, and view or copy Pre-loaded Workflows.
  • Clicking the Workflows tab works the same as the Workflows tab that previously lived on the (now called) Employees page: you'll be redirected to your Workflows page.

Insights

Your new side navigation bar includes three Insights tabs dedicated to different types of reporting: Hiring, Retain, and Labs. Each Insights page features a dashboard with relevant data to help you understand your account's performance at a glance.

• The Hiring Insights page is where you see how well you're engaging with applicants, how fast you're hiring, which hiring steps you can improve, and more.
  • Clicking the Hiring tab works the same as the previous Insights tab: you'll be redirected to the Hiring Insights page.
• The Retention Insights page is where you see how long employees stay with your company, how well they’re supported during onboarding, and more.
  • Clicking the Retention tab works the same as the Retention tab that previously lived on the Insights page: you'll be redirected to the Retention Insights page.
• The Labs Insights page is where you get early access to experimental metrics related to hiring and retention, and influence how CareerPlug evolves.
  • Clicking the Labs tab works the same as the Labs tab that previously lived on the Insights page: you'll be redirected to the Labs Insights page.

Where do I find My tasks, Recent text messages, Company settings, and my Account menu?

While many of your hiring and retention tools have moved to the new side navigation bar, you'll find a group of personal and account-specific tools in the top-right corner of the page: My tasks, Recent text messages, Company settings, and Account. My tasks is the only new addition to this corner of CareerPlug.

• The My Tasks page is where you manage all Workflow-related tasks that you or your employees are engaged with.
  • Clicking the My tasks (checkmark) icon redirects you to your My Tasks page.
• The Recent Text Messages drawer is where you view recent texts between your team (including yourself) and your applicants.
  • Clicking the Recent text messages (chat) icon opens the drawer.
• The Company Settings drop-down menu is where you access each individual settings page: Hiring tools, Templates, My organization, Plan and billing, Integrations.
  • Clicking the Company settings (gear) icon expands the drop-down, where you'll select the page where you want to be redirected.

• The Account drop-down menu is where you find your personal profile settings, submit feedback about Labs features, get support from CareerPlug's Help Center, and sign out of your account.
  • Clicking the Account (circle with initials) icon expands the drop-down, where you'll select the function you want to access: My profile, Labs feedback, Help & support, Sign out.
    • Selecting My profile redirects your profile, where you can update contact information, security settings, and more.
    • Turning off the Side navigation toggle returns CareerPlug to the old look. Only available for 30 days (until 7/16/26).
    • Selecting Labs feedback opens the Labs Feedback and Help Form drawer, where you can submit feedback on Labs features.
    • Selecting Help & support opens the Help Center in a new window, where you can learn how to use specific features and find self-service solutions for your account issues.
    • Selecting Sign out exits your account.
    • If available, selecting Switch account lets you switch between multiple CareerPlug accounts. Only available if you've activated multiple CareerPlug accounts.

Changes to individual pages

Besides the navigation differences, you'll find a number of quality-of-life updates to your CareerPlug account. See below for more details on changes to specific pages.

Jobs page

Filters

Advanced filters have moved from an icon in the top-left corner of the Jobs page to a button near the Search field on the right. 

Click the Filter button to pop out a new drawer from the right and apply any additional filters you'd like.

When applied to a page, filters now appear differently. Instead of the gray pill, you'll see a small, blue, rectangular tile with the filter's name just above your list of applicants.

Job board visibility status indicator

The Jobs page now features a job board visibility status indicator. This indicator (in the Job Board Clicks column) shows whether your job's gotten any recent clicks.

If applicants have clicked on your job on one of our partner job boards in the last seven days, you'll see a green Clicks Recently status. If no applicants have clicked on your job, you'll see a dark grey No Clicks Recently status (or an In review status if your job was posted recently).

Close job icon

Previously, to close a job from your Jobs page, you clicked an X icon on the far right side of the page. Now, you'll click the garbage can icon in the same location.

Applicants page

Filters

Advanced filters have moved from an icon in the top-left corner of the Applicants page to a button near the other drop-down filters at the top of the page.

Click the Filter button to pop out a new drawer from the right and apply any additional filters you'd like.

When applied to a page, filters now appear differently. Instead of the gray pill, you'll see a small, blue, rectangular tile with the filter's name just above your list of applicants.

Board view

There's a new way to view and manage applicants as they move through your hiring process.

Toggle between the list view and board view using the four horiztonal lines icon and the three vertical bars icon in the top-right corner of the Applicants page.

Frequently Asked Questions (FAQ)

Q: Can I switch between the new and old look of CareerPlug?

A: You'll have the option to switch between CareerPlug's new layout and the previous version for the first 30 days while you learn the ropes. To switch to the old view, click the Account icon on the far right of your top navigation bar, and turn off the Side navigation toggle.

Q: Is the price for CareerPlug increasing?

A: No. This change is a completely free upgrade for all CareerPlug users.

Q: Do I need to take any actions in my CareerPlug account?

A: No. Your account will be automatically upgraded to the new look.

Q: Am I losing access to any features in my CareerPlug account?

A: No. But the way you access certain features has changed. All of the changes are laid out in the article above.