Cancelling a scheduled email or text message

If you scheduled an email or text message to send at a later time and want to stop the message from being sent, you can do so from your Applicants page.

Locate the applicant you scheduled a message to be sent to and click the View/Edit link in the Actions column.

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Click Cancel Email or Cancel Text (or both if you want to cancel the message altogether).

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Once you cancel either message, you will receive a notification in the lower right corner of the screen.

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If you don't see the View/Edit link on your Applicants page, follow these steps to cancel the message:

1. On your Applicants page, locate the applicant to whom a message is scheduled and click the applicant's name to view the applicant's profile.

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2. Click the All Activity tab.

3. Click the View Details link under the scheduled message.

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Click the Cancel Email or Cancel Text button to prevent either from sending (or both if you want to cancel the message altogether).

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You may need to click View Details link in this drawer to view the scheduled text message.

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The scheduled message will not be sent and will be deleted from the applicant's All Activity tab.

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