---
title: Setting and reporting on applicant rejection reasons
description: With CareerPlug, you can easily set a reason why you are rejecting an applicant each time you deactivate an applicant. Rejection reason data can be pulled from CareerPlug, and you can easily view such data and take action on it. Learn all about setting up a rejection reason, viewing the data, and even running a report about it.
---
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# Setting and reporting on applicant rejection reasons
With CareerPlug, you can easily set a reason why you are rejecting an applicant each time you deactivate an applicant. Rejection reason data can be pulled from CareerPlug, and you can easily view such data and take action on it.
#### In this article:
- [Setting a rejection reason when you deactivate an applicant](https://support.careerplug.com/setting-and-reporting-on-applicant-rejection-reasons#setting)
- [Configuring CareerPlug's default rejection reasons](https://support.careerplug.com/setting-and-reporting-on-applicant-rejection-reasons#configuring)
- [Reporting on rejected applicants](https://support.careerplug.com/setting-and-reporting-on-applicant-rejection-reasons#reporting)
### Setting a rejection reason when you deactivate an applicant
Deactivating an applicant removes them from your list of active applicants on your **Applicants** page.
When you deactivate an applicant, you have the option to **set a rejection reason**.
You can set a rejection reason from the drop-down menu and add an optional comment about the applicant. **This rejection reason is for internal use only and will not be shared with the applicant.**
Click **Confirm** when you are finished.
### Configuring CareerPlug's default rejection reasons
CareerPlug offers many default rejection reasons. However, if you choose to add your own, you may do so by navigating to **Settings** then clicking the **Rejection Reasons** tile on the left side of your screen.
Click the **plus sign icon (+)** to add a new rejection reason or click the **Edit** button to the right of a rejection reason to edit the reason.
Your changes will appear the next time you set a rejection reason when making an applicant inactive.
### Reporting on rejected applicants
**Note:** Custom Excel reports are part of Classic Reports. To view [Classic Reports](https://support.careerplug.com/using-your-account-insights-page?hsLang=en#classic), click the **Insights** tab in your top navigation bar, and then click the **View Classic Reports** button in the top-right corner of the Account Insights page.
To report on rejected applicants, click the **Reports** tab in Classic Reports and then click the **Create New Report** button.
.png?width=688&height=201&name=Classic%20Reports%20Page%20(Reports%20tab%20arrow).png)Leave **Applicant Detail** selected as the **Report Type**.
Enter the email address(es) where you want your report to be sent in the **Delivery Address(es)** field.
Click the **Create Report** button.
After you click **Create Report**, you will be brought to a page to edit the columns that should be included on your report. On the left side of the screen, scroll until you see the **Rejection Reason** option. Hover over that option until a green **plus sign icon (+)** appears. Click the field to add it as a column on your report.
Click **Save and Run Report**, and it will be sent to the email address(es) specified.
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