Troubleshooting: Not receiving applicants

If you're worried because you are not receiving any applicants, there could easily be a quick fix. Here are some things to check:

1. Ensure it has been 24 business hours since you posted the job. This gives job boards enough time to pick up, review, and add your CareerPlug job(s) to their job feed.

2. Monitor applicant activity for your job using the clicks/applicants chart. This is the best way to confirm that applicants are seeing your job on job boards. Only Admin users can access reporting in CareerPlug.

3. Contact an administrator on your CareerPlug account, who can ensure that you have access to the locations and departments you need access to. It could be the case that you have been receiving applicants but they are simply not visible to you.

4. Remove the Job Status: Active filter on your Applicants page by clicking the "X" on the right edge of the filter to remove it. This filter — which is on by default any time you log into CareerPlug — hides applicants from your closed, passive, and draft jobs from view.

Applicants Page (6.20.24) (Remove Filter arrow).png

5. Reset the advanced filters on the Applicants page to remove any filter that is preventing you from viewing applicants.

Applicants Page (6.24.24) (Adv Filters drawer) (Reset Filters arrow).png

If none of the above has solved your problem, consider these options to increase your applicant flow and improve your job visibility.