---
title: CareerPlug Refund Policy
description: Learn about CareerPlug's refund policy, and how to request a refund.
---
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# CareerPlug Refund Policy
**CareerPlug’s refund policy is simple: We offer full refunds for all annual upfront payment subscriptions within 30 days of purchase.**
To request a refund, just [contact the CareerPlug Hiring Expert team](https://support.careerplug.com/kb-tickets/new?hsLang=en) within 30 days of purchase. Let us know you are requesting a refund, and we’ll take care of it.
**Here are some examples of refunds we would absolutely grant:**
- You were unsatisfied with your first 30 days of using CareerPlug on your annual upfront payment subscription and contact us for a refund within 30 days of your purchase date.
- You were unsatisfied with a CareerPlug add-on product that you purchased and contact us within 30 days for a refund.
- You forgot to cancel your account and contacted us for a refund within 30 days after your renewal date for your annual upfront payment subscription.
**Here are some examples of refunds (full or partial) we would not grant, because they go against our policy:**
- You request a refund because you're going out of business.
- You request a refund because you're selling your business.
- Consider [transferring ownership of your account](https://support.careerplug.com/transferring-account-ownership?hsLang=en) to the new business owner — [adding them as a user](https://support.careerplug.com/adding-a-user?hsLang=en), if necessary — from within CareerPlug, letting them take over billing responsibilities immediately, and preserving your account data.
- You forgot to cancel your account and request a refund more than 30 days after your renewal.
- You have a month-to-month subscription.
- You have an annual subscription with a monthly billing interval.
- You may cancel the subscription within 30 days of your first payment date. However, if you cancel, you will not receive a refund for any payments made during that period.
Please [contact us](https://support.careerplug.com/kb-tickets/new?hsLang=en) with any questions!
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