Help Center
Get help now!
Submit a Request
Account
Troubleshooting
Contacting Support
Top Support Issues
Video Library
Account
Billing
Account Management
Account Configuration
Notifications
Getting Started
What's New?
Monthly Updates
Attract: Job Postings
Hiring Process
New Job Postings
Existing Job Postings
Attract: Targeted Recruiting
Careers Page
Job Boards
Additional Sources
Evaluate: Communication
Applicant Management
Applicant Tracking
Messages
Contacting Applicants
Evaluate: Interviews
Pre-Interview
Post-Interview
Assessments
Onboard: New Hires
Making Your Hire
New Hire Assignments
Employee Access
Onboard: Management
Onboarding Configuration (Classic)
Checklists (Classic)
Completed Onboarding
Engage: Existing Employees
Integrations
Employer Forms
Engage: Reporting
Charts
Reporting
Compliance
Back to home
Help Center
Account
Troubleshooting
Contacting Support
Top Support Issues
Video Library
Account
Billing
Account Management
Account Configuration
Notifications
Getting Started
What's New?
Monthly Updates
Attract: Job Postings
Hiring Process
New Job Postings
Existing Job Postings
Attract: Targeted Recruiting
Careers Page
Job Boards
Additional Sources
Evaluate: Communication
Applicant Management
Applicant Tracking
Messages
Contacting Applicants
Evaluate: Interviews
Pre-Interview
Post-Interview
Assessments
Onboard: New Hires
Making Your Hire
New Hire Assignments
Employee Access
Onboard: Management
Onboarding Configuration (Classic)
Checklists (Classic)
Completed Onboarding
Engage: Existing Employees
Integrations
Employer Forms
Engage: Reporting
Charts
Reporting
Compliance
Account
Manage your CareerPlug account with everything you need to get started, configure settings, and handle billing.
Billing
CareerPlug invoices
Updating payment information
Your plan and billing information
Sales tax on your CareerPlug subscription
Finding your renewal date
How to cancel your CareerPlug subscription
Changing the recipient for invoice receipts
CareerPlug Refund Policy
See more
Account Management
Activating your CareerPlug account
Reactivating your CareerPlug account
Activating multiple CareerPlug accounts
How to switch between multiple CareerPlug accounts
Transferring account ownership
Upgrading your Basic account to Pro
Upgrading your account to Premium
Benefits of a CareerPlug Pro subscription
Benefits of a CareerPlug Premium subscription
Pro features: Assessment testing and prewritten email templates
Internet browsers that CareerPlug supports
Labs: The CareerPlug Early-Access Initiative
Access requests
Super Admins - Requesting access
Using your Super Admin dashboard
See more
Account Configuration
Setting your time zone
Changing email or password
Creating a custom email signature
Adding locations
Fixed locations vs. Flexible locations
Using locations, districts, regions, and departments
Using districts
Editing your company address
Setting your default Applicants page options
Secure your CareerPlug Admin account with multi-factor authentication
Using multi-factor authentication with your CareerPlug account
See more
Notifications
Get daily applicant summary emails
Managing notification settings
Notification settings for new applicants
How to turn off email notifications
How to get texts when you receive a new Fast Track applicant
See more
Getting Started
Getting Started Guide - Account Admins
Getting Started Guide - Full Access Users
Getting Started Guide - Limited Access Users
CareerPlug 101
Getting Started Guide - State Farm Users
How to use your dashboard
See more