---
title: Resetting an Onboarding form when someone makes an error
description: Mistakes happen. Whether an employee or a manager made an error on an onboarding form, this article will show you how to reset that form and allow the mistake to be corrected.
---
[Skip to content](https://support.careerplug.com/resetting-an-onboarding-form-when-someone-makes-an-error#main-content)
[Submit a Request](https://support.careerplug.com/kb-tickets/new?hsLang=en)
[![CareerPlug-Logo-2025.png\]](https://support.careerplug.com/hs-fs/hubfs/CareerPlug-Logo-2025.png?width=230&height=40&name=CareerPlug-Logo-2025.png)](https://support.careerplug.com?hsLang=en)
Open main navigation
Close main navigation
- [Submit a Request](https://support.careerplug.com/kb-tickets/new)
- [Get help now!](https://support.careerplug.com/help)
[Get help now!](https://support.careerplug.com/help?hsLang=en)
How can we help?
- There are no suggestions because the search field is empty.
1. [Help Center](https://support.careerplug.com/?hsLang=en)
2. [Onboard: Management](https://support.careerplug.com/onboard-management?hsLang=en)
3. [Checklists (Classic)](https://support.careerplug.com/onboard-management?hsLang=en#checklists-classic)
# Resetting an Onboarding form when someone makes an error
When either an employee or manager makes an error on an Onboarding form, an administrator can reset the form to allow that person to complete the form a second time. Before following the steps below, consider whether the employee or their manager has made a mistake on the form.
To access your Classic Onboarding information, click on the **initials** in the top right of your screen, and select **Go to Classic Onboarding** in the drop-down menu. This will bring you to the Classic Onboarding side of CareerPlug's system.
%20(Pointed%20to%20classic%20onboarding)%20(Initials%20dropdown%2c%20Classic%20Onboarding).png?width=670&height=263&name=Dashboard%20(7.14.26)%20(Pointed%20to%20classic%20onboarding)%20(Initials%20dropdown%2c%20Classic%20Onboarding).png)
### When a form contains only employee fields
When the form only contains employee fields (no manager input is required), then resetting the form is as simple as clicking **Reset Form** instead of approving the form.
On the Tasks page, click the name of the task, and click **Reset Form** instead of approving the form.
### When a form contains both employee and manager fields
When a form contains both employee and manager fields, you can reset it after the employee completes their half (because the employee has made a mistake) or after the manager completes their half (if the manager made the mistake).
#### If the employee made a mistake
On the Tasks page, click the name of the task, scroll to the bottom, and click **Reset Form**.
#### If the manager made a mistake
Locate the employee on the Onboarding page. Click their name, then scroll to the completed task that must be reset. Click on the name of the task and then click the **Reset Form** link.
When you do this, the form will be completely reset, and both the employee and the manager will have to fill out their respective parts of the form again.
- [Troubleshooting](https://support.careerplug.com/troubleshooting?hsLang=en#main-content)
- [Contacting Support](https://support.careerplug.com/troubleshooting?hsLang=en#contacting-support)
- [Top Support Issues](https://support.careerplug.com/troubleshooting?hsLang=en#top-support-issues)
- [Video Library](https://support.careerplug.com/troubleshooting?hsLang=en#video-library)
- [Account](https://support.careerplug.com/account?hsLang=en#main-content)
- [Billing](https://support.careerplug.com/account?hsLang=en#billing)
- [Account Management](https://support.careerplug.com/account?hsLang=en#account-management)
- [Account Configuration](https://support.careerplug.com/account?hsLang=en#account-configuration)
- [Notifications](https://support.careerplug.com/account?hsLang=en#notifications)
- [Getting Started](https://support.careerplug.com/account?hsLang=en#getting-started)
- [What's New?](https://support.careerplug.com/whats-new?hsLang=en#main-content)
- [Monthly Updates](https://support.careerplug.com/whats-new?hsLang=en#monthly-updates)
- [Announcements](https://support.careerplug.com/whats-new?hsLang=en#announcements)
- [Attract: Job Postings](https://support.careerplug.com/attract-job-postings?hsLang=en#main-content)
- [Hiring Process](https://support.careerplug.com/attract-job-postings?hsLang=en#hiring-process)
- [New Job Postings](https://support.careerplug.com/attract-job-postings?hsLang=en#new-job-postings)
- [Existing Job Postings](https://support.careerplug.com/attract-job-postings?hsLang=en#existing-job-postings)
- [Attract: Targeted Recruiting](https://support.careerplug.com/attract-targeted-recruiting?hsLang=en#main-content)
- [Careers Page](https://support.careerplug.com/attract-targeted-recruiting?hsLang=en#careers-page)
- [Job Boards](https://support.careerplug.com/attract-targeted-recruiting?hsLang=en#job-boards)
- [Additional Sources](https://support.careerplug.com/attract-targeted-recruiting?hsLang=en#additional-sources)
- [Evaluate: Communication](https://support.careerplug.com/evaluate-communication?hsLang=en#main-content)
- [Applicant Management](https://support.careerplug.com/evaluate-communication?hsLang=en#applicant-management)
- [Applicant Tracking](https://support.careerplug.com/evaluate-communication?hsLang=en#applicant-tracking)
- [Messages](https://support.careerplug.com/evaluate-communication?hsLang=en#messages)
- [Contacting Applicants](https://support.careerplug.com/evaluate-communication?hsLang=en#contacting-applicants)
- [Evaluate: Interviews](https://support.careerplug.com/evaluate-interviews?hsLang=en#main-content)
- [Pre-Interview](https://support.careerplug.com/evaluate-interviews?hsLang=en#pre-interview)
- [Post-Interview](https://support.careerplug.com/evaluate-interviews?hsLang=en#post-interview)
- [Assessments](https://support.careerplug.com/evaluate-interviews?hsLang=en#assessments)
- [Onboard: New Hires](https://support.careerplug.com/onboard-new-hires?hsLang=en#main-content)
- [Making Your Hire](https://support.careerplug.com/onboard-new-hires?hsLang=en#making-your-hire)
- [New Hire Assignments](https://support.careerplug.com/onboard-new-hires?hsLang=en#new-hire-assignments)
- [Employee Access](https://support.careerplug.com/onboard-new-hires?hsLang=en#employee-access)
- [Onboard: Management](https://support.careerplug.com/onboard-management?hsLang=en#main-content)
- [Onboarding Configuration (Classic)](https://support.careerplug.com/onboard-management?hsLang=en#onboarding-configuration-classic)
- [Checklists (Classic)](https://support.careerplug.com/onboard-management?hsLang=en#checklists-classic)
- [Completed Onboarding](https://support.careerplug.com/onboard-management?hsLang=en#completed-onboarding)
- [Engage: Existing Employees](https://support.careerplug.com/engage-existing-employees?hsLang=en#main-content)
- [Integrations](https://support.careerplug.com/engage-existing-employees?hsLang=en#integrations)
- [Employer Forms](https://support.careerplug.com/engage-existing-employees?hsLang=en#employer-forms)
- [Employee Retention](https://support.careerplug.com/engage-existing-employees?hsLang=en#employee-retention)
- [Engage: Reporting](https://support.careerplug.com/engage-reporting?hsLang=en#main-content)
- [Charts](https://support.careerplug.com/engage-reporting?hsLang=en#charts)
- [Reporting](https://support.careerplug.com/engage-reporting?hsLang=en#reporting)
- [Compliance](https://support.careerplug.com/engage-reporting?hsLang=en#compliance)
- [Marketplace](https://support.careerplug.com/marketplace?hsLang=en)
[](https://support.careerplug.com?hsLang=en)
Handcrafted in Austin, Texas
© 2026 CareerPlug. All rights reserved.